O’Neill Roofing (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website
https://www.oneillroofing.com.au/ or engage with our services.
1. Information We Collect
We may collect the following information:
- Personal and business details: Name, company name, email address, phone number, and service address.
- Enquiry details: Information you provide through contact or quote forms.
- Website and usage data: IP address, browser type, pages visited, and session activity.
- Marketing and analytics data: Information collected through cookies, Google Analytics, and Meta/Facebook Pixel.
2. How We Collect Information
We collect information directly and indirectly when you:
- Submit a contact or quotation form on our website.
- Communicate with us via phone, email, or social media.
- Visit and browse our website.
- Engage with our online marketing or advertising campaigns.
3. How We Use Your Information
We use collected data to:
- Respond to enquiries and provide roofing quotes.
- Manage and deliver our roofing and maintenance services.
- Communicate with you about projects or services.
- Improve our website and service performance.
- Run targeted marketing and remarketing campaigns (Google, Facebook, etc.).
- Comply with Australian business and legal requirements.
4. Cookies & Tracking
Our website uses cookies and similar tracking technologies to:
- Analyse website traffic and visitor behaviour (Google Analytics).
- Support advertising and remarketing (Google Ads, Meta Pixel).
- Improve user experience and site performance.
You can choose to disable cookies in your browser settings, but some features of our site may not function properly.
5. Sharing Your Information
We may share your data with:
- Trusted third-party providers, such as IT support, analytics tools, and advertising platforms.
- Regulatory authorities, where required by law.
We do not sell or rent your information to third parties.
6. Data Security
We take reasonable steps to protect your personal data, including:
- Using secure SSL encryption on our website.
- Storing information in protected systems accessible only to authorised personnel.
- Partnering with reputable third-party service providers.
7. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Withdraw consent for marketing communication.
- Request deletion of your personal data (subject to legal and business obligations).
To exercise these rights, please contact us using the details below.
8. Data Retention
We retain personal information only for as long as necessary to provide our services and comply with legal obligations.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy policies of those external sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised “Last Updated” date.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
O’Neill Roofing
📧 Email:
info@oneillroofing.com.au
🌐 Website:
https://www.oneillroofing.com.au/ 
